Author Topic: Issue with Attachments and Avatars  (Read 883 times)

Offline Suzy Scott

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Issue with Attachments and Avatars
« on: February 13, 2015, 09:09:53 am »
Hello all,

We are aware of an issue with attachment and avatars, when you get the following error;

An Error Has Occurred!
The attachments upload directory is not writable. Your attachment or avatar cannot be saved.


For some reason, I keep changing the permissions to make it work, and the server keeps changing them back! This has only happened this year, but will escalte accordingly. There is no security issue, although I suspect an update on the web hosts side might be the reason. Time to call Phoenix, Arazona (albeit with an 020 number!)

This is affecting DABF and probably A&TVBF as well although I've not checked.

thanks
Suzy
Mrs Suzy Scott
Forum Administrator (and founder) of A&TVBF and DABF
MD of Here To There Publishing Ltd


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Offline Suzy Scott

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Re: Issue with Attachments and Avatars
« Reply #1 on: February 13, 2015, 11:43:09 am »
Okay, we have a server permissions repair being carried out.
Please try again with attachments and avatar changes, from 12.30 UK time i.e. 50 minutes from this post.

p.s. Lovely guy in AZ, 04.30 in the morning over there... actually very friendly and helpful, until he dropped the Sir-bomb  :D ;D
Mrs Suzy Scott
Forum Administrator (and founder) of A&TVBF and DABF
MD of Here To There Publishing Ltd


Find all my current and recent photos at HertsBus & ScotBus - now online![/b][/color]

Offline Suzy Scott

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Re: Issue with Attachments and Avatars
« Reply #2 on: February 13, 2015, 01:16:04 pm »
OK, all seems to be working now with Attachments at least, so we should be able to continue now.
However, if at any time these stop working again, please let an Admin know so we can escalate the matter.
It's like a game of pass with a cat...  :D
Mrs Suzy Scott
Forum Administrator (and founder) of A&TVBF and DABF
MD of Here To There Publishing Ltd


Find all my current and recent photos at HertsBus & ScotBus - now online![/b][/color]

Offline samw

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Re: Issue with Attachments and Avatars
« Reply #3 on: February 13, 2015, 01:17:20 pm »
This may also be affecting the Downloads section which was causing problems with empty files being downloaded the other day due to bad permissions
Sam Wickham
Forum Technical Support